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Privacy Policy

Last updated: February 2026

This Privacy Policy explains how Aero collects, uses, and protects your information.

Information We Collect

Account Information

Email address and authentication credentials stored securely.

Chat Data

Questions you submit and responses generated by the Service. This data is used to maintain conversation context and improve service quality.

Feedback

Ratings or feedback you provide on responses (such as thumbs up/down).

Usage Data

Basic usage information such as interaction frequency and feature usage, collected to understand how the Service is used and to improve performance.

How We Use Your Information

We use collected information to:

  • Provide and maintain the Aero service
  • Improve response quality and learning features
  • Analyze usage trends and service performance
  • Communicate service-related messages (e.g., account verification, password resets)

AI Processing and Third-Party Services

Your questions are processed by automated AI systems to generate responses. These systems may be provided by third-party AI service providers, which may process data in accordance with their own privacy policies.

Aero does not sell personal data.

Data Retention

Information is retained only for as long as necessary to operate the Service and for legitimate operational purposes. Data may be anonymized or deleted periodically.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us.

Contact

For privacy-related questions, please contact: [email protected]

This Privacy Policy may be updated as the Service evolves.